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1. Fast and Careful Delivery
1.01 Delivery Time
The full or partial delivery of equipment via Ko-Ordinate SRL depends on the availability of products from our regular suppliers.
Therefore, delivery times are provided by Ko-Ordinate SRL for indicative purposes only, unless expressly stated otherwise.
Ko-Ordinate SRL may postpone previously confirmed delivery dates or make partial deliveries without giving rise to any compensation or order cancellation, except in cases of gross negligence or fraud attributable to Ko-Ordinate SRL.
1.02 Delivery Moment
The buyer accepts that their order may be delivered in multiple shipments.
Delivery is deemed completed once the equipment leaves the supplier’s warehouses.
1.03 Delivery Responsibility
Risk transfers to the buyer when the equipment is handed over to the carrier by the supplier.
Consequently, transport is under the buyer’s responsibility.
Ko-Ordinate SRL, acting as an intermediary, cannot be held liable for lost parcels during transport or at any time after handover to the carrier.
All delivery-related costs are borne by the buyer.
1.04 Unloading
The unloading location is presumed to be the ground floor of the address indicated on the purchase order.
If access is impossible or difficult, unloading will take place at the nearest accessible main entrance, and any additional handling, rental, or transport costs shall be borne by the buyer.
1.05 Delivery Compliance
Equipment is deemed compliant once it leaves the supplier’s warehouse.
If delivery is carried out by a carrier, the buyer must inspect the equipment immediately upon receipt.
Any visible damage must be explicitly noted on the delivery slip, and Ko-Ordinate SRL must be informed immediately.
2. Transparent Shipping Fees and Special Advantages
Our shipping fees include preparation, packaging, and delivery costs.
While preparation fees are fixed, transport costs may vary depending on several factors.
However, to simplify our policy, we apply a flat rate of €70 for all deliveries, whether within Belgium or in Brussels.
To optimise your delivery expenses, we recommend grouping your purchases into a single order.
Please note that this fee applies individually to each order placed.
Feel free to contact us for further details regarding your delivery options, as certain aspects may vary depending on specific circumstances.
3. International Deliveries
For deliveries outside Belgium, please contact us before finalising your order.
We will provide tailored solutions and detailed information to ensure a smooth and efficient delivery.